SC Off The Record SRL acting as talkoclock.eu ("Talk o'Clock" or “we” or us” or “our”) is committed to ensure your privacy while providing its services (“Services”). In this policy we refer to you as “user”, “customer”, “you”, “your”. If you want to become a customer of the services, you need to register and open your personal account through our website. At the time of registration, we ask you to provide us with a certain amount of personal information. Submission of such personal information is voluntary, but without it you may not be able to receive our services. By providing your personal information, you consent to do so for the purpose of delivering the services to you.
Pursuant to applicable data protection laws, consider that if you live in a country that is a member of the European Economic Area, the way your data is processed and the current Privacy Policy shall be governed by the General Data Protection Regulation or Regulation [UE] 2016/679("GDPR").
Our Company is responsible for personal data: SC Off The Record SRL, with registered offices in Strada Traian Doda, no 11, Bucharest, B, RO 020014.
To contact the representative Ruxandra Diaconu (Data Protection Officer), you may send an email to: hello@talkoclock.eu
In order to register and navigate the Platform, you need to be older than 16. We may but are not obligated to use your personal information to verify your age and ensure the enforcement of this restriction.
We receive Personal Data directly from you when you provide us with such Personal Data, including without limitation the following:
First and last name
Email address
Billing zip code and/or country of residence
In order to collect payments, we, using Stripe as a third-party payment processor, collect payment information from you. This information is used solely to collect and provide payments related to the Services, and is only stored by Stripe. You should review the terms of service and privacy policies of Stripe, available at https://stripe.com/us/legal& https://stripe.com/us/privacy.
We may use personal information data in-house in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below:
To facilitate account creation and login process. We use the information you allowed us to collect to facilitate account creation and login process for the performance of the contract;
To send administrative information to You. We may use your personal information to send you product, service and other related information and/or information about changes to our terms, conditions, and policies.
To fulfill and manage your purchases. We may use your information to fulfill and manage your purchases made through our website;
To enforce our terms, conditions and policies for business purposes, legal reasons and contractual;
To manage User Account. We may use your information for the purposes of managing your account and keeping it in working order;
To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond. We may disclose aggregate information about Users for such legal purposes;
To deliver services to the user. We may use your information to provide you with the Services/Products.
For other business purposes. We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, to evaluate and improve our services, products, marketing and your experience. We will not use identifiable personal information without your consent.
When you create an account with us you give your consent that we may process or share data based on the following legal basis:
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
Legal Obligations: if we reasonably suspect that your account has been used for an unauthorized, illegal, or criminal purpose, you give us express authorization to share information about you, your account, and any of your transactions with law enforcement. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
We keep your information for at least 2 years or otherwise as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible, then we will securely store your personal information and isolate it from any further processing until deletion is possible.
If you claim your personal information to be deleted and your account with our services to be cancelled, we will cancel your account and information associated with it to exercise your right “to be forgotten”. You can exercise this right by emailing us at hello@talkoclock.eu to request personal data deletion.
We store your data on our servers and we also use third-party storage providers to keep your data. Our data storage providers are contractually committed to protect and secure your data. Third-Party Service Providers that store or process your Personal Information are contractually committed to keep it protected and secured, in accordance with industry standards and regardless of any lesser legal requirements which may apply in their jurisdiction.
We seek to protect Personal Data using appropriate technical and organizational measures based on the type of Personal Data and applicable processing activity. You need to prevent unauthorized access to your Account and Personal Data by selecting and protecting your password appropriately and limiting access to your device and browser by signing off after you have finished accessing your Account.
We seek to ensure that user account information is kept private. However, We cannot guarantee the security of any Account information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
We do not knowingly collect or solicit Personal Data from anyone under the age of 16. If you are under 16, please do not attempt to register for the Services or send any Personal Data about yourself to us. If we learn that we have collected Personal Data from a child under age 16, we will delete that information as quickly as possible. If you believe that a child under 16 may have provided us Personal Data, please contact us at hello@talkoclock.eu.
If you would at any time like to review or change the information in your account, you can log into your account settings and update your account or request such changes by notifying us at hello@talkoclock.eu.
You can unsubscribe from our marketing email list at any time by emailing us at hello@talkoclock.eu. You will then be removed from the marketing email list; however, we will still need to send you service-related emails that are necessary for the administration and use of your account.
Our website uses cookies to enable our servers to recognize your web browser and tell us how and when you visit and use our site and services, to analyze trends, learn about our user base and operate and improve our services. Cookies are small files – usually consisting of letters and numbers – placed on your computer, tablet, phone, or similar device when you use that device to visit our site. We sometimes combine information collected through Cookies that is not Personal Data with Personal Data that we have about you, for example, to tell us who you are or whether you have an account with us. We may also supplement the information we collect from you with information received from third parties.
You can decide whether or not to accept Cookies. One way you can do this is through your internet browser’s settings. Most browsers have an option for turning off the Cookie feature, which will prevent your browser from accepting new Cookies, as well as (depending on the sophistication of your browser software) allow you to decide on acceptance of each new Cookie in a variety of ways. You can also delete all Cookies that are already on your computer. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.
By law, users in the European Union, United Kingdom, Lichtenstein, Norway, or Iceland have certain rights with respect to their Personal Data, including those set forth below. Please note that in some circumstances, we may not be able to fully comply with your request, such as if it is frivolous or extremely impractical, if it jeopardizes the rights of others, or if it is not required by law, but in those circumstances, we will still respond to notify you of such a decision. In some cases, we may also need you to provide us with additional information, which may include Personal Data, if necessary to verify your identity and the nature of your request.
Access: You can request more information about the Personal Data we hold about you and request a copy of such Personal Data. You can also access certain of your Personal Data by emailing hello@talkoclock.eu.
Rectification: If you believe that any Personal Data we are holding about you is incorrect or incomplete, you can request that we correct or supplement such data by emailing hello@talkoclock.eu. You may also be able to correct some of this information directly by making updates to your account.
Erasure: You can request that we erase some or all of your Personal Data from our systems.
Withdrawal of Consent: If we are processing your Personal Data based on your consent (as indicated at the time of collection of such data), you have the right to withdraw your consent at any time. Please note, however, that if you exercise this right, you may have to then provide express consent on a case-by-case basis for the use or disclosure of certain of your Personal Data, if such use or disclosure is necessary to enable you to utilize some or all of our Services.
Portability: You can ask for a copy of your Personal Data in a machine-readable format. You can also request that we transmit the data to another controller where technically feasible.
Objection: You can contact us to let us know that you object to the further use or disclosure of your Personal Data for certain purposes, such as for direct marketing purposes.
Restriction of Processing: You can ask us to restrict further processing of your Personal Data.
Right to File Complaint: You have the right to lodge a complaint about Talk o'Clock’s practices with respect to your Personal Data with the supervisory authority of your country or EU Member State.
The Services are hosted and operated in the United States (“U.S.”) through Podia (www.podia.com ) and its service providers, and if you do not reside in the U.S., laws in the U.S. may differ from the laws where you reside. By using the Services, you acknowledge that any Personal Data about you, regardless of whether provided by you or obtained from a third party, is being provided to Podia in the U.S. and will be hosted on U.S. servers, and you authorize Podia to transfer, store and process your information to and in the U.S., and possibly other countries. If you live in the European Union, Iceland, Liechtenstein, or Norway, you hereby consent to the transfer of your data in accordance with Exhibit B to the EU Data Processing Addendum, which can be located https://www.podia.com/dpa. Please contact us at hello@podia.com with any questions or concerns.
From time to time, we may update this Privacy Policy. If we make any material change to it, we will notify you via email, through a notification posted on our website, or as required by applicable law. We will also include a summary of the key changes. Unless stated otherwise, modifications will become effective on the day they are posted. As permitted by applicable law, if you continue to use the Services after the effective date of any change, then your access and/or use will be deemed an acceptance of (and agreement to follow and be bound by) the revised Privacy Policy. The revised Privacy Policy supersedes any previous Privacy Policies.
If you have any questions or concerns about our privacy practices, please feel free to email us at hello@talkoclock.eu.