By using this website www.talkoclock.eu (“Website”), You are deemed to have read and agreed to the following terms and conditions:
The following terminology applies to these Terms and Conditions (Terms), Privacy Policy and any disclaimer notice and any or all Agreements on this Website:
“Customer”, “You”, “User” and “Your” refers to you, the person accessing this Website and exploiting Our Services/Products and therefore accepting the Company’s terms and conditions;
“User Account” or “Account” shall mean the online account maintained by the User at the Website to avail of the Services;
the “Company”, “Our”, “We” and “Us”, refers to Our Company, SC Off The Record SRL.
“Party” or “Parties” refers to both the Customer/User and Ourselves, or either the Customer or Ourselves.
“Product” refers to a unique product provided by our Company as a result of Our commitment and services (“Services”).
Any use or access by anyone under the age of 16 is prohibited unless permitted by the laws of Your country of residence, and certain regions and/or Products may have additional requirements and/or restrictions.
You are solely responsible for ensuring that these Terms of Service are in compliance with all laws, rules and regulations applicable to you and the right to access the Services is revoked where these Terms of Service or use of the Services is prohibited or to the extent offering, sale or provision of the Services conflicts with any applicable law, rule or regulation. Further, the Services are offered only for your use, and not for the use or benefit of any third party.
All rights not expressly granted to You under these Terms are reserved to the Company.
General Provisions
Our Products and Services include: ebooks, group meetings, 1:1 coaching sessions, on-demand courses, community memberships, and other additional offerings. By purchasing any of our Products or Services, you agree to the terms and conditions outlined in this document. Each such purchase is intended to be used only by one person, unless specified otherwise under Product’s details. You are not allowed to share Your purchase and/or provide access to such purchase to a third party. Please acknowledge that the Products we provide You with for a fee paid through Our Website constitute Our intellectual property and may not be exploited in any way prohibited by these Terms.
Ebooks
Ebooks purchased from Talk O'Clock are delivered digitally. The ebook is for personal use only and may not be distributed, shared, or resold without explicit permission from Talk O'Clock. If you are not satisfied with the ebook, you may request a refund within 7 days of purchase.
Online Group Meetings
Online group meetings are interactive sessions scheduled at specific times. By purchasing access to a group meeting, you acknowledge that you must attend at the specified time. Refunds will not be granted for missed sessions unless notification is provided at least 48 hours in advance. Recordings of the sessions may be provided at our discretion. In the event that a meeting is cancelled, you will be entitled to a full refund within 48 hours.
1:1 Coaching Sessions
1:1 coaching sessions are personalized, one-on-one meetings. Sessions must be scheduled in advance using our online booking system. Cancellations or rescheduling requests must be made at least 48 hours before the scheduled session. Failure to do so may result in forfeiture of the session fee.
On-Demand Courses
On-demand courses are self-paced and accessible online. Upon purchase, you will receive access to the course materials. These materials are for personal use only and may not be distributed, shared, or resold. If you are not satisfied with the course, you may request a refund within 30 days of purchase.
Community Membership
Community membership provides access to exclusive content, forums, and resources. Memberships are subscription-based and will automatically renew unless canceled. You can cancel your subscription at any time, but no refunds will be issued for the remaining period of the subscription.
Definition
For purposes of these Terms of Service, the term “Content” includes, without limitation, information, data, text, photographs, videos, audio clips, written posts and comments, software, scripts, graphics, and interactive features generated, provided, or otherwise made accessible on or through the Services. For the purposes of this Agreement, “Content” also includes all User Content (as defined below).
User Content
Talk o'Clock shall not be responsible for any Content added, created, uploaded, submitted, distributed, or posted to the Services by users (collectively “User Content”), whether publicly posted or privately transmitted. You represent that all User Content provided by you is accurate, complete, up-to-date, and in compliance with all applicable laws, rules and regulations. You acknowledge that all Content, including User Content, accessed by you using the Services is at your own risk and you will be solely responsible for any damage or loss to you or any other party resulting therefrom. We do not guarantee that any Content you access on or through the Services is or will continue to be accurate.
Certain Products and Services may require you to post videos of yourself online, such as for feedback or participation in community activities. By participating in these activities, you agree to respect the privacy and intellectual property rights of others. Talk O'Clock does not have the right to use, share, and display your videos without your explicit consent.
Notices and Restrictions
The Services may contain Content specifically provided by us, our partners or our users and such Content is protected by copyrights, trademarks, service marks, patents, trade secrets or other proprietary rights and laws. You shall abide by and maintain all copyright notices, information, and restrictions contained in any Content accessed through the Services.
Availability of Content
We do not guarantee that any Content will be made available on the Site or through the Services. We reserve the right to, but do not have any obligation to:
remove, edit or modify any Content in our sole discretion, at any time, without notice to you and for any reason (including, but not limited to, upon receipt of claims or allegations from third parties or authorities relating to such Content or if we are concerned that you may have violated these Terms of Service, or for no reason at all and
to remove or block any Content from the Services.
Subject to these Terms and Our policies, We grant you a limited, personal, non-exclusive, non-transferable, and revocable license to use Our Services/Products. You may use Our Product(s) only for Your personal, non-commercial use, unless You obtain Our written permission to otherwise use the Product(s). You also agree that You will access, and/or use only one User Account, unless expressly permitted by Us, and You will not share access to Your User Account or access information for Your Account with any third party. Using ourServices/Product(s) does not give you the ownership of or any intellectual property rights in Our Services or the Product(s) you access for a fee paid through Our Website.
Your personal data will be treated in accordance with Talk o'Clock's Privacy Policy. We are committed to protecting Your privacy. We will only use information collected from individual Customers particularly email addresses to facilitate and deliver orders as part of Our commitment to provide the Services Our Customers have paid. Moreover, as We endeavor to provide You better products/services We will also be using Your emails to promote Our other products/services. You can opt out anytime by pressing the unsubscribe button that can be found in every email We send. We will constantly review Our systems and data to ensure the best possible service to Our Customers.
We will provide Customer support services to Our registered Users via electronic mail. If You experience any difficulties using Our Product please notify us using the following email: hello@talkoclock.eu with the subject line “Support”. However, We will not be liable or in any way responsible for Your own technical issues, internet speed and other related to Your access/device/location matters and We reserve the right to solely determine whether such difficulty exists on Our side.
We offer paid Products for a fee. You are responsible for paying all fees charged by Us and applicable taxes in a timely manner with a payment mechanism associated with the applicable paid Product(s). When you make a purchase, you agree not to use an invalid or unauthorized payment method. We reserve the right to disable access to any Product for which we have not received adequate payment. Unless otherwise stated, all fees are quoted in Euros. You are solely responsible for any sales, value-added, withholding or similar taxes that apply to Your purchase, whether domestic or foreign.
You can purchase Our Products via credit card: If You choose to pay by credit card You authorize Us to charge Your credit card or bank account for an amount of Product’s applicable fee.
By purchasing any Product through Our Website, You hereby consent and agree to abide by such third-party Internet payment service providers’ customer terms and conditions, and privacy policies, and understand that we have no control whatsoever on such customer terms and conditions, and privacy policies. IF You DO NOT AGREE to such third-party Internet payment service providers’ customer terms and conditions or privacy policies, DO NOT PURCHASE ANY PRODUCT. This is Your sole responsibility to find, read and understand any third party policies.
Some of the Paid Services may consist of an initial period, for which there is no charge or a one-time or initial charge, followed by recurring period charges as agreed to by you. By choosing a recurring payment plan, you acknowledge that such Services have an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation. WE MAY SUBMIT PERIODIC CHARGES (E.G., MONTHLY) WITHOUT FURTHER AUTHORIZATION FROM YOU, UNTIL YOU PROVIDE PRIOR NOTICE (RECEIPT OF WHICH IS CONFIRMED BY US) THAT YOU HAVE TERMINATED THIS AUTHORIZATION OR WISH TO CHANGE YOUR PAYMENT METHOD. SUCH NOTICE WILL NOT AFFECT CHARGES SUBMITTED BEFORE WE REASONABLY COULD ACT. YOU CAN TERMINATE YOUR AUTHORIZATION OR CHANGE YOUR PAYMENT METHOD FROM YOUR ACCOUNT SETTINGS.
YOU MUST PROVIDE CURRENT, COMPLETE AND ACCURATE INFORMATION FOR YOUR BILLING ACCOUNT. YOU MUST PROMPTLY UPDATE ALL INFORMATION TO KEEP YOUR BILLING ACCOUNT CURRENT, COMPLETE AND ACCURATE (SUCH AS A CHANGE IN BILLING ADDRESS, CREDIT CARD NUMBER, OR CREDIT CARD EXPIRATION DATE), AND YOU MUST PROMPTLY NOTIFY US OR OUR PAYMENT PROCESSOR IF YOUR PAYMENT METHOD IS CANCELED (E.G., FOR LOSS OR THEFT) OR IF YOU BECOME AWARE OF A POTENTIAL BREACH OF SECURITY, SUCH AS THE UNAUTHORIZED DISCLOSURE OR USE OF YOUR USER NAME OR PASSWORD. CHANGES TO SUCH INFORMATION CAN BE MADE BY EMAIL AT hello@talkoclock.eu. IF YOU FAIL TO PROVIDE ANY OF THE FOREGOING INFORMATION, YOU AGREE THAT WE MAY CONTINUE CHARGING YOU FOR ANY USE OF PAID SERVICES UNDER YOUR BILLING ACCOUNT UNLESS YOU HAVE TERMINATED YOUR PAID SERVICES AS SET FORTH ABOVE.
Unless you opt out of auto-renewal, which can be done through your Account settings, any subscription-based Services you have signed up for will be automatically extended for successive renewal periods of the same duration as the subscription term originally selected, at the then-current non-promotional rate. If you terminate a subscription-based Service, you may use your subscription until the end of your then-current term; your subscription will not be renewed after your then-current term expires. However, you won’t be eligible for a prorated refund of any portion of the subscription fee paid for the then-current subscription period.
Refunds may be available for paid Services as outlined in Our Refund Policy below: If the Product You purchased does not meet your expectations, you can request a refund within the specified timeframe for that product. Refunds will be processed to your original payment method. Note that refund periods vary by product: some may have a 30-day window, others 7 days, and some products may not be eligible for refunds at all. Refund requests made after the applicable refund period will not be honored.
In order to request a refund, please email here: hello@talkoclock.eu with the subject line “Refund Request”.
If We believe You are abusing Our refund policy, such as if You’ve consumed a significant portion of a Product that You want to refund or if you’ve previously refunded a Product, we reserve the right at Our discretion, to deny such refund, disable Your User Account and/or restrict all future use of the Services/ Product(s). If We disable Your User Account or disable Your access to Our Product due to Your violation of these Terms or other Our policies, You will not be eligible to receive a refund.
In order to use some Services, you may have to register for an account on the Services (an “Account”). You must provide accurate and complete information and keep your Account information updated. You shall not:
select or use as a username a name of another person with the intent to impersonate that person;
use as a username a name subject to any rights of a person other than you without appropriate authorization;
use, as a username, a name that is otherwise offensive, vulgar or obscene.
You are solely responsible for the activity that occurs on your Account, and for keeping your Account password secure. You may never use another person’s user account or registration information for the Services without permission. You must notify us immediately of any change in your eligibility to use the Services (including any changes to or revocation of any licenses from state authorities), breach of security or unauthorized use of your Account. You should never publish, distribute or post login information for your Account. You shall have the ability to delete your Account, either directly or through a request made to one of our employees or affiliates.
As a Customer, You agree not to:
Circumvent, disable, or otherwise interfere with security-related features of the Website;
Disparage, tarnish, or otherwise harm, in Our opinion, the Website and/or the Service;
Use the Product in a manner inconsistent with any applicable laws or regulations;
Interfere with, disrupt, or create an undue burden on the Service or the networks or services connected to the Service;
Share access to Our Product with a third party (unless otherwise permitted by us separately in writing);
Lease, sell, grant or otherwise exploit Our Product(s) in a way prohibited by these Terms;
Attempt to bypass any measures of the Website designed to prevent or restrict access to the Service, or any portion of the Website.
In case Our Services enable You to share your content ("User Content"), You retain all intellectual property rights in, and are responsible for the User Content You create and share. As a user of the Site, you agree not to post any Prohibited Content:
Profane language or content;
Content that promotes, fosters, or perpetuates discrimination on the basis of race, religion, gender, marital status, familial status, national origin, age, mental or physical disability, sexual orientation, gender identity, source of income or other protected status under applicable law;
Inappropriate sexual content or links to inappropriate sexual content, nudity or obscene;
Conduct or encouragement of illegal activity;
Private and confidential information;
Content that violates a legal ownership interest of any other party.
Unless otherwise indicated, this Website is Our proprietary property and all source code, databases, functionality, software, Website designs, audio, video, text, photographs, and graphics on the Website (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by Us or licensed to Us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws in various jurisdictions including EU and US, international copyright laws, and international conventions.
The Company may terminate your access to all or any part of the Website, Services and/or Product(s) at any time, with or without cause, with or without notice, effective immediately.
You can stop using our Services at any time. You may delete your User Account by Website features or notifying Us at hello@talkoclock.eu. When you decide to delete Your User Account,We will delete Your data, although this may not take place immediately.
The information on this Website is provided on an “AS IS” basis. To the fullest extent permitted by law, this Company: (i) excludes all representations and warranties relating to this Website and its content or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this Website and/or the Company’s Products; (ii) excludes all liability for damages arising out of or in connection with Your use of this Website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal Product of things or You have advised this Company of the possibility of such potential loss), damage caused to Your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.
WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT (A) THE PRODUCT(S) WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS OR ACHIEVE THE INTENDED PURPOSES, (B) THE PRODUCTS WILL NOT EXPERIENCE OUTAGES OR OTHERWISE BE UNINTERRUPTED, TIMELY, SECURE OR ERRORFREE, (C) THAT DEFECTS ON THE PRODUCTS WILL BE CORRECTED. YOU ASSUME ALL RISK OF PERSONAL INJURY, INCLUDING DEATH AND DAMAGE TO PERSONAL PROPERTY, SUSTAINED FROM USE OF THE PRODUCT(S).
You agree to indemnify, defend and hold harmless Company and its affiliates, and their respective licensors and Service Providers, and all officers, directors, owners, agents, or licensors of any of the foregoing (collectively, the “Indemnified Parties”) from and against any and all losses, damages, liabilities and costs, including reasonable Attorney’ fees, sustained by any of the Indemnified Parties in connection with any claim arising out of Your use of Our Website or Product(s), or any breach by You f these Terms. Under no circumstances shall We be liable for any amount exceeding the fee paid for the Services/Product(s) ordered.
We reserve the right to revise the Terms at our sole discretion at any time. Any revisions to the Terms will be effective immediately upon posting by Us. For any material changes to the Terms, we will take reasonable steps to notify you of such changes, via a banner on the website, email notification, another method, or combination of methods. In all cases, your continued use of the Services/Products after publication of such changes, with or without notification, constitutes binding acceptance of the revised Terms.
If it turns out that a particular provision of these Terms is not enforceable, this will not affect any other terms. If you do not comply with these Terms, and we do not take immediate action, this does not indicate that we relinquish any rights that we may have in accordance with these Terms or granted by law.
These Terms and Conditions are governed by the laws of Romania. The parties submit to the jurisdiction of the Court of Romania, Bucharest regardless of conflicts of law rules, and Bucharest Courts competent to hear appeals from them.
We shall not be liable for any failure to perform our obligations hereunder where such failure results from any cause beyond our reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation.
The Terms constitute the sole and entire agreement between You and Us regarding this Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Services/Product(s)/Website.
For questions or clarifications regarding Our Terms and/or any other matters related to Our Services/Products, please contact Us at hello@talkoclock.eu.
Our mailing address is:
Attn: Ruxandra Diaconu
Address: Strada Traian Doda, no 11, etaj 3, ap 10, Bucharest, B, RO
Effective Date of Terms of Service: May 31, 2024